Terms of Service

ClipCue is a timeline-based assistant for video editors. You upload a script and voiceover; the Service transcribes the voiceover, cuts it into timed scenes, suggests stock footage per scene, lets you place clips and your own assets, and exports an editor-ready package. ClipCue assists your editing workflow. It does not replace your judgment, and you are responsible for reviewing all output before you use it.

• You must be at least 18 years old to use the Service.
• You are responsible for the activity under your account and for keeping your credentials secure. Notify us at support@getclipcue.com of any unauthorized use.
• A workspace seat is for one named individual. Sharing a single login among multiple people is not permitted; we may limit concurrent sessions and active devices per seat to enforce this.

You retain all ownership of the scripts, voiceovers, images, video, and other materials you upload (“Your Content”). You grant us a limited license to host, process, transcribe, analyze, and transform Your Content solely to operate and provide the Service to you (for example, sending your voiceover to our transcription provider and generating scenes).

You represent and warrant that:

• You own Your Content or have all rights and licenses necessary to use it with the Service, including any voices, music, footage, or scripts.
• Your Content does not infringe any third party’s intellectual property, privacy, or other rights, and is not unlawful, defamatory, or harmful.

The Service helps you search and place stock footage from third-party providers (such as Pexels and Pixabay) and may rely on your own provider API keys on paid plans. Your use of any third-party stock is subject to that provider’s license terms, and you are responsible for complying with them. We do not grant you any rights to third-party stock content.

Some features use automated and AI systems (for example, transcription and scene suggestions). These outputs can be inaccurate or incomplete and are provided as suggestions only. Every suggestion is editable, and you are responsible for reviewing and approving results before relying on them.

ClipCue is provided to clients under a separate commercial agreement. Access is set up by us for a one-time setup fee; ongoing maintenance is optional and arranged directly with you. There are no self-serve subscriptions, usage quotas, or automated recurring charges through this website.

Any fees, payment schedule, and refund terms are set out in that agreement. For questions, contact support@getclipcue.com.

You agree not to:

• Use the Service for unlawful, infringing, or harmful purposes.
• Upload content you do not have the rights to, or that violates the rights of others.
• Reverse engineer, scrape, overload, or attempt to circumvent the limits, security, or seat/usage controls of the Service.
• Resell or share access to the Service except as expressly permitted.

The Service, including its software, design, and branding, is owned by us and our licensors and is protected by law. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service; no other rights are granted.

The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or that exports will be retained indefinitely. Export retention follows the period stated for your plan.

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or content. Our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the three (3) months preceding the claim.

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising out of Your Content or your breach of these Terms, including claims that Your Content infringes a third party’s rights.

You may stop using the Service and cancel at any time. We may suspend or terminate access if you breach these Terms or use the Service in a way that creates legal or security risk. On termination, your right to use the Service ends; certain provisions (such as ownership, disclaimers, and limitation of liability) survive.

We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date above and, where appropriate, notify you. Your continued use of the Service after changes take effect constitutes acceptance.

These Terms are governed by the laws of Pakistan, without regard to its conflict-of-laws rules. Nothing in these Terms limits any mandatory consumer rights you may have in your country of residence.

Questions about these Terms? Contact us at support@getclipcue.com or visit getclipcue.com.